Privacy Policy
Effective Date: October 21, 2024
At Sand-O, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, mobile applications, services, or visit our physical locations.
1. Information We Collect
We may collect the following types of information:
A. Personal Information:
- Name
- Email address
- Phone number
- Delivery address
- Payment information (processed through secure payment providers)
B. Non-Personal Information:
- IP address
- Device type and browser
- Usage data (e.g., page visits, interaction patterns)
- Cookies and tracking data (see Section 6 for details)
2. How We Use Your Information
We use your information to:
- Process orders and deliveries
- Communicate order updates and promotional offers
- Improve our services and enhance the user experience
- Analyze trends and site performance
- Ensure compliance with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Third-party service providers (e.g., delivery platforms like DoorDash, payment processors, or marketing services)
- Business partners (for integrated promotions or collaborations)
- Legal authorities if required by law or to protect the rights, safety, or property of Sand-O.
4. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of promotional communications.
- Disable cookies via your browser settings.
- Request data portability where applicable.
5. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
6. Cookies and Tracking Technologies
We use cookies, beacons, and similar technologies to:
- Enhance your browsing experience
- Remember your preferences
- Measure site traffic and performance
You can manage cookies through your browser settings. Some features may not function properly without cookies.
7. Security of Your Information
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no system is entirely foolproof, and we cannot guarantee absolute security.
8. Third-Party Links
Our website or services may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for individuals under 13 years old, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify users by posting the updated policy on our website and updating the effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Sand-O Foods LLC
915 E Maple Rd, Birmingham, MI, 48009
Email: [email protected]